Terms of Service - SocalMedia

1. Introduction

These Terms of Service ("Terms") govern the use of the SocalMedia platform ("Service"). By using the Service, you agree to these Terms.

2. Service Description

SocalMedia is a social media management platform that allows you to:

Connect and manage multiple Facebook Fanpages
Connect Instagram Business accounts
Schedule and post content
Manage customer messages
View analytics and performance metrics
Use AI technology to support content creation

3. User Responsibilities

You are responsible for:

Maintaining the security of your login information
Not sharing your account with others
Using the Service lawfully
Not creating fake, deceptive, or harmful content
Not attempting to hack or damage the Service

4. Acceptable Use Policy

You are not permitted to use the Service for:

Publishing fake or misleading content
Harassing, abusing, or harming others
Violating copyright or intellectual property rights
Distributing malware or malicious code
Spam or unwanted advertising
Fraud or illegal activities

5. Intellectual Property Rights

The Service and all its content (including code, design, logo) are owned by SocalMedia or its licensors. You are granted limited, non-exclusive rights to use the Service for personal purposes.

6. User Content

You own all content you create or upload. By using the Service, you grant us the right to store, process, and display your content to provide the Service.

7. Limitation of Liability

DISCLAIMER OF LIABILITY: The Service is provided "AS IS" without any warranties. We disclaim liability for:

Indirect or consequential damages (including data loss)
Service outages or failures
Impact of using data from Meta or OpenAI APIs

8. Service Availability

We strive to maintain continuous service, but do not guarantee uninterrupted availability. Service may be interrupted due to:

Maintenance and updates
Technical issues or failures
Changes to Meta or OpenAI APIs

9. Service Termination

We may terminate your account if you:

Violate these Terms
Use the Service for illegal activities
Harm the Service or other users

10. Privacy Policy

Your use of the Service is also governed by our Privacy Policy.

11. Third-Party Services

SocalMedia integrates with:

Meta (Facebook & Instagram): Meta Terms of Service
OpenAI: OpenAI Terms of Service

You agree to comply with the Terms of Service of these third-party services.

12. Changes to Terms

We may update these Terms at any time. We will notify you of significant changes via email or on our website.

13. Governing Law

These Terms are governed by the laws of Vietnam. Any disputes will be resolved through mediation or competent courts.

14. Contact

If you have questions about these Terms, please contact:

Email: spsocalmedia@gmail.com