1. Introduction
This Privacy Policy describes how SocalMedia collects, uses, and protects user data when they use our platform.
2. Data Collected from Meta (Facebook & Instagram)
When you connect your Facebook or Instagram Business account to SocalMedia, we request access to the following information:
- public_profile: Your name, profile picture, and public account information
- Page Information: Page name, description, cover photo, and page management details
- Page Access Tokens: Used to post content and manage your pages
- Instagram Business Data: Account information, posts, and messages from Instagram
- Messages: Messages from Facebook Messenger and Instagram Direct to manage communications
3. Purpose of Data Usage
We use your data only for the following purposes:
- User Authentication: To verify your identity when you log in
- Account Connection: To link your Facebook Fanpages and Instagram Business accounts
- Content Management: To allow you to post, schedule content, and manage conversations
- Service Improvement: To provide new features and enhance user experience
- Analytics: To display information about content performance and user interactions
Important Note: We never use your data for advertising or sell it to third parties.
4. Data Storage and Security
- Your data is stored on secure servers with SSL/TLS encryption
- Access tokens are encrypted before storage
- We limit data access to only essential employees
- Data is not shared with third parties except Meta and necessary support services
5. User Rights
You have the following rights:
- Right to Access: You can request to see data we store about you
- Right to Delete: You can request deletion of all your data at any time
- Right to Refuse: You can refuse to share certain data
- Right to Correction: You can request to correct or update incorrect data
6. Data Deletion Request
If you want to delete all your data, please send a request to:
Email: spsocalmedia@gmail.com
Email Subject: "Data Deletion Request"
Processing Time: We will verify your identity and delete your data within 7-14 business days.
7. Third-Party Services
SocalMedia integrates with:
- Meta (Facebook & Instagram): We comply with Meta's privacy policy when using Graph API
- OpenAI: If you use AI features, data will be processed according to OpenAI's policy
Please review the privacy policies of these services to understand how they handle your data.
8. Policy Changes
We may update this policy from time to time. If there are significant changes, we will notify you via email or on our website.
9. Contact
If you have questions about this privacy policy, please contact: