Data Deletion Request

SocalMedia

Guide for Requesting Data Deletion

At SocalMedia, we respect your privacy rights. You have the right to request deletion of all your personal data stored on our platform. This guide will help you through the data deletion process.

Data That Will Be Deleted

When you request data deletion, we will delete:

  1. Your account information and profile
  2. Facebook and Instagram access tokens
  3. History of scheduled posts
  4. Analytics and statistics data
  5. Message history (if applicable)
  6. Any other personal data related to your account
Important Note:

Data deletion is permanent and cannot be undone. You will need to re-register if you want to use SocalMedia again.

Steps to Request Data Deletion

Step 1: Prepare Your Information

Prepare the following information:

Step 2: Send Request Via Email

Send an email to:

Step 3: Use Email Template

Use the email template below to ensure your request is processed quickly:

Step 4: Identity Verification

After receiving your request, we will contact you to verify your identity through:

Processing Time

Expected Processing Timeline:

  • Verification: 2-3 business days
  • Data Deletion: Completed within 7-14 business days after verification

You will receive a confirmation email once your data has been completely deleted.

Frequently Asked Questions

Q: Will my data be completely deleted?

A: Yes. We will delete all your personal data from our servers and backups.

Q: Can I delete only part of my data?

A: Data deletion requests will delete your entire account and related data. You cannot delete individual parts. However, if you need specific deletions, please contact us to discuss.

Q: Will Facebook or Instagram delete my data?

A: No. Your data on Facebook and Instagram will remain. We only delete data stored on SocalMedia's servers.

Q: Can I request deletion if I forgot my password?

A: Yes. You can still request data deletion. We will verify your identity using other methods.

Q: Can I recover my data after deletion?

A: No. Data deletion is permanent. If you want to use SocalMedia again, you will need to create a new account.

Support Contact

If you have any questions about the data deletion process, please contact:

Email: spsocalmedia@gmail.com

Response Time: 24-48 business hours